I’ve been having a problem most Xbox users have been having lately. When I Try and Star...

GetHuman2150672's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2150672's own words
I’ve been having a problem most Xbox users have been having lately. When I Try and Start yo my Xbox it comes on and it appears to be a black screen. The only thing that pops up is when I hold the home button on my controller and it gives me the option to turn controller off or turn Xbox off.I tried restarting it and I unplugged the cord but that didn’t help. Can I send in for repair? Or can you guys send me a fresh new one?
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman2150672
Feb 6th, 2019 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 8 customers so far
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