Billing issues. I wanted to buy Xbox live subscription deal that is *.** for * months...

GetHuman1722737's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1722737's own words
Billing issues. I wanted to buy Xbox live subscription deal that is *.** for * months, it said I had a past due payment and would not let me buy the subscription deal, I then paid the past due payment of **.** and I no longer have the option to buy the deal because when I paid the past due payment it also counted for another month of subscription, also saying I have another reoccurring bill in two weeks, this is making me very angry.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1722737
Dec 9th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 71256 others
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Timeline
GetHuman1722737 started working on this issue
Dec 9th, 2018 4:09pm