I am a ** yr old raising my great-grandson who is ** and Ive raised him since he was bo...

GetHuman1701634's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1701634's own words
I am a ** yr old raising my great-grandson who is ** and Ive raised him since he was born. His father deserted him at birth and his mother (my granddaughter) has been an addict since he was born.*He got an xboxone last Christmas, but it wasnt until June or july that he asked if he could order a $*.** game, and I agreed, not realizing that it would continue over and over again, by him stealing and charging every card i had. I told him to remove it completely and HE SAID HE HAD, but apparently not. *I tried calling several times but could never get through.*Can you remove both our names permanently??????*Samdy Musser * Chastin Hanisch***********
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Xbox

Customer service issue
Reported by GetHuman1701634
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1701634 started working on this issue
Dec 6th, 2018 1:44pm