Hello,*I had an account signed in on an XBox One device in the past but I now forgot ev...

GetHuman1651629's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1651629's own words
Hello,*I had an account signed in on an XBox One device in the past but I now forgot everything about the account (aka username*password). I also don't currently have the same XBox One device any more.**I recently purchased a new XBox console and I'm trying to sign in with the same account before so I can reuse the games I've paid for.**One thing I hope could help to retrieve my account is that I redeemed this code below for "Halo *" game associated with the lost account.**MC**K-Q***D-JXXMR-*FWFF-VF*HZ**Please contact me via email at: *****@***.com**Thank you,**-Hugo
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Xbox

Customer service issue
Reported by GetHuman1651629
Nov 29th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 66317 others
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Timeline
GetHuman1651629 started working on this issue
Nov 29th, 2018 8:20am