My brother in law (minor) purchased something on my Xbox and I talked to Zef J in the s...

GetHuman1464730's customer service issue with Xbox from November 2018

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The issue in GetHuman1464730's own words
My brother in law (minor) purchased something on my Xbox and I talked to Zef J in the support center & we went through the whole process of refunding it & he said it could take up to **hrs to refund back into my account so i get another notification this morning saying I have a “overdraft fee for a transaction” of $**.** so I’m negative in my bank account and my bank said I have to contact you guys again because it’s on your end why I’m getting charged. Please call me because I am upset once again bc I was never told about a “overdraft fee” I didn’t even purchase the items to begin with ...
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Customer service issue
Reported by GetHuman1464730
Nov 1st, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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GetHuman1464730 started working on this issue
Nov 1st 4:29pm