I was purchasing a micro transaction on assassins creed odyssey and it didn’t go thru t...

GetHuman1342711's customer service issue with Xbox from October 2018

Help with my Xbox issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1342711's own words
Just buy one, not two ... I was purchasing a micro transaction on assassins creed odyssey and it didn’t go thru the first time so I tried again. I checked my bank account and it double charged me and I still don’t have the credits I purchased.
Because Assassins creed odyssey has given me so many problems already and for a new game to be so glitchy is frustrating
I would like the other charge to be refunded. You can take back the credits I only want the one anyways
I had the original Xbox so I’ve been a customer for awhile
I have an issue with Xbox too
How GetHuman1342711 fixed the problem
We are waiting for GetHuman1342711 to fix the problem and share the solution with the rest of us customers.
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Xbox

Xbox One
Customer service issue
Reported by GetHuman1342711
Oct 14th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 23 customers so far
Similar issue to 43239 others
0 customers following this
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Timeline
GetHuman1342711 started working on this issue
Oct 14th 1:45pm
GetHuman1342711 indicated the issue is not fixed yet.
Oct 16th 1:08am
GetHuman1342711 indicated the issue is not fixed yet.
Oct 16th 1:11am
GetHuman1342711 confirmed the issue is fixed. Hooray!
Oct 16th 9:05pm
GetHuman1342711 indicated the issue is not fixed yet.
Oct 16th 9:06pm
GetHuman1342711 indicated the issue is not fixed yet.
Oct 16th 9:06pm