I purchased Call of Duty Black Ops * when the blackout beta came out. I went and downlo...

GetHuman1334987's customer service issue with Xbox from October 2018

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The issue in GetHuman1334987's own words
I purchased Call of Duty Black Ops * when the blackout beta came out. I went and downloaded the game yesterday and when I went to play it today it said that I had to buy it. According to my knowledge the only way you can play the blackout Beta was to purchase the game so in conclusion I've already paid for the game and it's not letting me play it. It's basically trying to make me buy the game again after I've already paid for it.
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Xbox

Customer service issue
Reported by GetHuman1334987
Oct 12th, 2018 - just now
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 42256 others
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Timeline
GetHuman1334987 started working on this issue
Oct 12th 8:56pm