* year old son charged my debit card to Xbox without permission

GetHuman985664's customer service issue with Xbox from August 2018

19054 similar
2 following
Help with my Xbox issue
First: share to improve GetHuman985664's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman985664 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman985664's own words
The problem: * year old son charged my debit card to Xbox without permission
GetHuman985664 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman985664 fixed the problem
We are waiting for GetHuman985664 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman985664 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman985664
Aug 13th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 39 customers so far
Similar issue to 19054 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman985664 started working on this issue
Aug 13th, 2018 3:37pm