I want to know if I need to send in my Xbox for repairs or have to replace ethe hdmi ca...

GetHuman925858's customer service issue with Xbox from July 2018

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Help with my Xbox issue
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The issue in GetHuman925858's own words
I want to know if I need to send in my Xbox for repairs or have to replace ethe hdmi cables, reason being I can turn the Xbox one x on and it seems to run but on my tv it says no signal and it will turn the console of with my tv remote so I thought it might be the hdmi cable but I’ve tried another one and it doesn’t work my tv is connected to the Xbox but just says check the connections and settings or press source which will turn the console on and off but no image of the Xbox screen , there was a thunderstorm last night in my area and various things needed replaced, I just want to talk to someone instead of a robot , I really don’t want to send my console in at all and I’ve done all these steps to try and fix it and nothing , I’ve read your articles and I’m just very stressed, so please I would like to talk to someone as soon as possible to figure out something
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Xbox

Customer service issue
Reported by GetHuman925858
Jul 28th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 15842 others
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Type of Xbox
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