In authorized charges on my debit card. Would like money returned to my account. Charge...

GetHuman817847's customer service issue with Xbox from June 2018

2 views
 | 
10197 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman817847's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman817847's next move: talk to Xbox when they open (we'll send a note).
Xbox's call center is closed now. We will text or email GetHuman817847 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman817847 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman817847 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman817847's own words
In authorized charges on my debit card. Would like money returned to my account. Charges occurred on **** and *******.
GetHuman817847 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman817847 fixed the problem
We are waiting for GetHuman817847 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman817847 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman817847
Jun 25th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 10197 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman817847 started working on this issue
Jun 25th 1:26pm