Xbox live charged me ** dollars. I dont have an xbox and i havent had one for a year. I...

GetHuman-cleneker's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman-cleneker may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Xbox help.
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue and preferred resolution, in GetHuman-cleneker's own words:
Xbox live charged me ** dollars. I dont have an xbox and i havent had one for a year. I would like a refund of my money please and my credit card removed. On paypal this is the invoice id z**mste*ym*m**Transaction id *ht*****g*******b
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman-cleneker
Jun 24th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-cleneker started working on this issue
Jun 24th 3:13am