I bought a game last night from the Xbox marketplace, I tried to play the game this mor...
GetHuman724468's customer service issue with Xbox from May 2018
Help with my Xbox issue
First: share to improve GetHuman724468's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman724468 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman724468 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman724468's own words
I bought a game last night from the Xbox marketplace, I tried to play the game this morning, and everyone it opens up. The game starts to load up, then it goes right back to the home Xbox main screen with no codes or anything. It does it like I hit the home button when I haven't, I paid $**.** for Cite Skylines, and I would want this game fixed or my money back!
GetHuman724468 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman724468 fixed the problem
We are waiting for GetHuman724468 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.