I bought a game last night from the Xbox marketplace, I tried to play the game this mor...

GetHuman724468's customer service issue with Xbox from May 2018

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The issue in GetHuman724468's own words
I bought a game last night from the Xbox marketplace, I tried to play the game this morning, and everyone it opens up. The game starts to load up, then it goes right back to the home Xbox main screen with no codes or anything. It does it like I hit the home button when I haven't, I paid $**.** for Cite Skylines, and I would want this game fixed or my money back!
GetHuman724468 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman724468
May 28th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 576 others
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GetHuman724468 started working on this issue
May 28th 10:38am