I have a Xbox One and a older ** inch flat screen and it has HDMI hookups and I plugged...

GetHuman697579's customer service issue with Xbox from May 2018

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The issue in GetHuman697579's own words
I have a Xbox One and a older ** inch flat screen and it has HDMI hookups and I plugged my Xbox One into both ports and the TV is not showing the display of the Xbox nor the sound so I plugged in another device that has a HDMI output with the same HDMI cord and the it showed up the device I used is a Roku a streaming device for TV and apps but it came up clearly no problem but when I plug the same HDMI cord into the Xbox One nothing comes up I'm trying to see if there's something on the Xbox that can be changed to make it show up on the TV.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman697579
May 18th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 463 others
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Timeline
GetHuman697579 started working on this issue
May 18th, 2018 7:26pm