Xbox live gold card * months*it's saying my account is suspended and won't just activat...

GetHuman650479's customer service issue with Xbox from May 2018

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The issue in GetHuman650479's own words
Xbox live gold card * months*it's saying my account is suspended and won't just activate using the code from the *month gold card*I tried resetting my Microsoft account password , my original email *****@***.com is no longer available to me it keeps sending verification code to a phone I no longer have*I answered the question s but I keep getting a message saying I didn't give enough information
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman650479
May 2nd, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 122299 others
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Timeline
GetHuman650479 started working on this issue
May 2nd, 2018 7:07pm