My credit card was hacked and they charged to Microsoft and trying to find out how they...

GetHuman639464's customer service issue with Xbox from April 2018

Help with my Xbox issue
The problem I ran into: My credit card was hacked and they charged to Microsoft and trying to find out how they did this!
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman639464
Apr 29th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 13883 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman639464 started working on this issue
Apr 29th 2:05pm
GetHuman639464 indicated the issue is not fixed yet.
Apr 30th 3:23pm
GetHuman639464 indicated the issue is not fixed yet.
Apr 30th 3:25pm