It said it would charge $**.** again on ******** - See my subscriptions it said renewed...

GetHuman622210's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman622210 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman622210's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman622210's own words:
See my subscriptions it said renewed on ********* ... It said it would charge $**.** again on ********
If its already paid why should I pay ** dollars again
Cancel the automatic renewal
Help with my Xbox issue
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Customer service issue
Reported by GetHuman622210
Apr 23rd, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 13794 others
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Timeline
GetHuman622210 started working on this issue
Apr 23rd 6:30pm