It charged me for two year member****ps instead of one - Buy Xbox live member****p - I...

GetHuman602264's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman602264 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman602264's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman602264's own words:
Buy Xbox live member****p ... It charged me for two year member****ps instead of one
I only want one year member****p, not two one year member****ps
To cancel and refund me for one, and keep one for me to continue to use
Help with my Xbox issue
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Xbox

Xbox one s
Customer service issue
Reported by GetHuman602264
Apr 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 14877 others
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Timeline
GetHuman602264 started working on this issue
Apr 17th 12:53am