I bought a Swinging Monkey Products Giant Mat Platform Swing on February *th of this ye...

GetHuman-juliomcl's customer service issue with Woot from June 2018

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The issue in GetHuman-juliomcl's own words
Use it. ... I bought a Swinging Monkey Products Giant Mat Platform Swing on February *th of this year and while using it today the material started to disintegrate. I'm lucky that my * year old didn't get hurt. I want my money back or a replacement for this product that won't disintegrate after * months or so of use. This is unacceptable. The product is intended for outdoor use. How could it break down this quickly? **Thanks,**Julio
I just bought it.
I need my money back or a product replacement that will not fall apart is a couple of months.
Many years.
The material is disintegrating. It needs to be replaced.
I have an issue with Woot too
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Woot

Swinging Monkey Products Giant Mat Platform Swing
Customer service issue
Reported by GetHuman-juliomcl
Jun 16th, 2018 - a yr ago
I have an issue with Woot too
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Seen by 9 customers so far
Similar issue to 30 others
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Timeline
GetHuman-juliomcl started working on this issue
Jun 16th, 2018 4:21pm
GetHuman-juliomcl indicated the issue is not fixed yet.
Jun 16th, 2018 5:36pm
GetHuman-juliomcl indicated the issue is not fixed yet.
Jun 17th, 2018 1:48pm
GetHuman-juliomcl confirmed the issue is fixed. Hooray!
Jun 22nd, 2018 12:15am