I ordered Christmas items and got everything before the delivery date except * items an...

GetHuman-dmjenkin's customer service issue with Wish.com from December 2018

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The issue in GetHuman-dmjenkin's own words
I ordered Christmas items and got everything before the delivery date except * items and tomorrow is Christmas. I have * kids that will not get what they wanted due to the items not being delivered. Tomorrow is the delivery date but the post office will be closed and not delivering.
My kids are going to be heartbroken and there was no problem with wish getting the payment for the items so i shouldn't be having this problem and why give a delivery date of Christmas day knowing post offices will be closed.
Overnight shipping my items through fed ex since the post offices will be closed tomorrow or refund my money for the * items I have not received. It should be mandatory for the merchants to have real time tracking on their sites so customers know exactly where their packages are.
I am a new customer and I have heard great things about wish, however I didn't expect to have this problem and I expected to have an awesome experience like other I know.
I have reached out to customer support on more than one occasion and still no answer.
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Wish.com

Customer service issue
Reported by GetHuman-dmjenkin
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 32235 others
0 customers following this

Timeline

GetHuman-dmjenkin started working on this issue
Dec 25th, 2018 12:23am

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