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How Do I Cancel My Wish.com Order?

In a nutshell: If you need to cancel your Wish order, you might be wondering whether it's possible and how to do it. Considering cancellations are time-sensitive, it's important to act quickly. The following steps can help you determine if your order is eligible for cancellation and inform you of what to do next.

Introduction

If you need to cancel your Wish order, you might be wondering whether it's possible and how to do it. Considering cancellations are time-sensitive, it's important to act quickly. The following steps can help you determine if your order is eligible for cancellation and inform you of what to do next.

What You'll Need

Order number and information

Go to the Wish Website

Visit the Wish website.

Locate the Wish Menu

Locate the Wish menu on the website. You'll find it represented by three black horizontal lines in the upper-left corner of the homepage.

Open the Menu

To expand the menu, click on the three black horizontal lines in the upper-left corner of the website.

Locate the "Customer Support" Line

Scroll down until you find the "Customer Support" line. You'll see it in the "Help" section. Click on it when you spot it.

Locate the "Orders" Section

Scroll down until you find the "Orders" section. It's after the "Shipping" section and above "Payment and Checkout."

Go to the "Orders" Page

Click on the "Orders" link. Doing so will take you to the "Orders" page.

Locate the Cancellation Line

Scroll down until you locate the line that says "How do I cancel an order?"

Go to the "How do I cancel an order" Page

Click on the "How do I cancel an order?" link, which will take you to the page that says "How do I cancel an order" at the top.

Read the Wish Cancellation Page

Read through the "How do I cancel an order?" page. This provides information about everything from how long you have to cancel your Wish order to what happens if you want to cancel it outside that window. If you still have questions or concerns, please proceed to the next step.

Contact Wish Customer Support

If you have questions or concerns about cancelling your Wish order, it's a good idea to reach out to Wish customer support. They can answer your questions or provide clarity about the situation.

Make sure to have all the information available about cancelling your order. This includes your order number, when you placed the order, and the reason why you want to cancel it.

Before calling, put yourself in a position to speak to the representative without disruption. Put the phone on speaker so you can converse with the representative while also taking notes. Write down the Wish representative's name and the time you called. You should also jot down the result of the call, such as whether you were able to cancel the order. If you can't cancel it, write what the representative says you should do next if you don't want the order. 

Conclusion

If you want to cancel your Wish order, make sure to contact the company as soon as possible. You only have a limited window. A friendly representative can assist you if you have questions or need assistance.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Wish

Asked 6 years ago
Updated 2 months ago
Viewed 2,072,354 times
Wish.com account
Order issues
Cancel an order
missing order
dispute a charge

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