How Do I Make a Return with Wishbone?
There are several reasons a person may need to return an item to Wishbone. It may no longer suit their needs, was not exactly what they expected, or is just no longer wanted. Wishbone require returns be initiated via email to receive a returns registration number and delivery address. Items must be unused and in all original packaging before returns will be accepted.
Wishbone provides customers with a variety of ride-on toys for children to promote an active lifestyle while using materials that are eco-friendly and sustainable. If you have ordered a product from Wishbone that doesn't meet your needs, or isn't as specified, how do you return it? You can find out more about Wishbone's products and process by contacting customer support here, and below is how to return a product you are not satisfied with.
You have two options regarding your order. Canceling the order or returning the item. The process is different for each depending on whether the item has shipped.
Canceling Your Order
If your order has not yet shipped, you simply need to contact customer support via email and cancel your order. You will receive a full refund once Wishbone receives and processes your email.
Returning Your Order
If the order has already shipped, you cannot cancel the order, you will have to return it. When making a return, be aware of the following:
- The item must be unused and show no signs of wear and tear,
- You have 90 days from the date of purchase to return the item,
- All original packaging (both inner and outer packaging) and the user manual must be included in the return,
- The amount of shipping and restocking the item will be deducted from your refund after the returned item has been inspected and improved.
- You must email Wishbone to receive a returns registration number (RRN) before you can send the item back. You will also be provided the return delivery address when you request the RRN.
Recalls
If you have an item that is subject to a recall or safety warning, you may not have to return the entire product. Wishbone will reach out to customers via its website on steps to take for recalls and safety concerns. If you do need to return your item due to a recall, follow the instructions on the website.
Wishbone is committed to providing eco-friendly products that are fun for its customers, if you are not satisfied with your product, you can return the unused item for a partial refund. For more information or assistance, contact customer support here.
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