We had paid $**** USD in March, **** the payment was made in two chunks each of $**** U...

GetHuman1959812's customer service issue with Western Union from January 2019

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We had paid $**** USD in March, **** the payment was made in two chunks each of $**** USD via Western union under following tracking numbers *** *** **** and *** *** ****. The receiver was an Alibaba seller, who refused the receiving where the status was showing complete on transaction tracking and never delivered the order. The fraud report was even submitted before back in **** but no body ever got back to us.**This experience has shattered our trust on Western union.**Could you please look into this case and take an appropriate actions against this scammer?**Your prompt response will be appreciated.
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Western Union

Customer service issue
Reported by GetHuman1959812
Jan 14th, 2019 - 9 mons ago
I have an issue with Western Union too
Seen by 5 customers so far
Similar issue to 2641 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
GetHuman1959812 started working on this issue
Jan 14th 7:12am
GetHuman1959812 confirmed the issue is fixed. Hooray!
Jan 14th 7:13am