How Do I Report a Scam to Western Union?

Western Union has a system to report scams and fraud. If you think you have found a scam, report it through the company's website or call the customer service team to get help.

Western Union is a financial services company based in the United States. The company primarily helps people transfer money, especially internationally.

Scammers often use Western Union to steal money. If you think you have encountered a Western Union scam, you should report it immediately.

Western Union provides a comprehensive scam reporting system. The process depends on how you encounter the scam and whether or not you believe you have already been defrauded.

Reporting Something Suspicious

Did you find something suspicious online? Maybe an email or a suspicious ad? Don't engage with it and report it to Western Union.

To get started, go to Western Union's website and scroll to the bottom of the home page.

Click on Fraud awareness.

On the Fraud awareness page, choose how to report suspicious activity. You can call Western Union or learn more about protecting yourself from fraud.

If you received a suspicious email, you can forward it through the Fraud awareness page for a Western Union team member to review.

Reporting a Scam in Progress

You can file a claim with Western Union if you believe you have been defrauded.

Go to Western Union's home page and scroll to the bottom.

Click on Fraud awareness.

Next, look for the link titled File a fraud claim on the right side of your screen. The claim system is designed for people who need to report a potentially fraudulent Western Union transaction. You have to provide a few details about the transaction to complete the process:

  • Tracking number
  • Transaction date
  • Your name
  • Facts about the potential scam

Be sure to follow all of Western Union's fraud reporting instructions. Required information may depend on your situation and law enforcement may become involved. You should always consult a professional if you think you have been the victim of a Western Union scam.

Contact Western Union Customer Support

You can contact Western Union customer service if you have more questions or need help. Support is available 24/7 via a free phone number

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Report a Scam to Western Union?

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