How Do I Get a Refund from Best Western?

To get a refund from Western, first check the cancellation policy for your reservation. Gather necessary documentation, such as your reservation confirmation number and proof of payment. Then, you can submit a refund request. Once you submit the request, wait for a response. If your request is approved, you'll receive a refund. If not, contact Best Western for assistance.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

Your eligibility for a refund depends on the circumstances of your cancellation. If you have made a reservation at any of the Best Western hotels and want to cancel or modify your travel plans, you may be entitled to a refund. Here are the steps to get your refund from Best Western.

1. Determine Eligibility for a Refund

To get a refund, you'll need to determine if you are eligible for one. The first step is to check the cancellation policy for your reservation. The terms and conditions of your reservation will also help determine whether you are eligible for a refund or not. Contact customer service if you aren't sure whether you're eligible for a refund.

2. Gather Necessary Documentation

You'll need to gather all the necessary documentation. These can include:

  • A reservation confirmation number, which you can typically find in your email reservation confirmation or online account profile. Reach out to Best Western customer service and request it from them if you don't have access to this information.
  • To request a refund from Best Western, you must provide proof of payment in the form of a payment receipt. This is necessary to ensure the validity of the refund request. Keep your payment receipts safe and accessible in case you need to request a refund in the future.

3. Submit a Refund Request

To submit a refund request, do this online or by contacting customer service by phone or email. Here's what to do:

  • Go to the Best Western refund page.
  • Fill out all required fields on the form (name, email address, phone number).
  • Select I Want a Refund from the drop-down menu under Reason for Refund Request.

4. Wait for a Response

It is essential to give enough time for Best Western to respond to your inquiry. It is recommended to follow up by phone or email to ensure your inquiry is addressed promptly if you have not received a response within the expected time frame.

5. Receive the Refund

Best Western will process the payment back to the original method of payment. Depending on the bank or financial institution involved, it may take a few business days for the refund to show up in the account. Best Western will typically send customers a confirmation email once the refund has been processed.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Get a Refund from Best Western?

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