What Do I Do If I Never Received a Confirmation Email from Best Western?
If you made a reservation with a Best Western resort or hotel, the company should have sent you a confirmation email. If you didn't get one, you should search for your reservation to see if it is valid. You can use the online reservation search tool, the Best Western app, or ask a customer service representative.
If you made a reservation with any Best Western hotel or resort, you should have received a confirmation email shortly after you made it. If you didn't get one, you are probably wondering if something went wrong and you didn't really make the reservation. Fortunately, it's pretty easy to find out. Just keep on reading.
How to Find a Best Western Reservation Online
You can find out whether you have a Best Western reservation online by following these instructions:
- Go to the Best Western website.
- Click on the Check Reservations button in the navigation bar at the top of the page.
- Enter your first name, last name, and confirmation number in the text fields provided.
- Submit the request.
If your reservation doesn't appear, then it's possible that something did indeed go wrong, and you don't actually have a reservation. Check your bank account to see if you were charged, and contact a Best Western customer service representative.
If you didn't write down your confirmation number when you made the booking (and, of course, you can't check the confirmation email to find it), then you can't use this reservation finder tool. You'll need to contact a Best Western customer service representative.
How to Find a Best Western Reservation on the App
If you have the Best Western app, you can also search for your reservation using it. Follow these instructions:
- Open the Best Western app.
- Tap on Check Reservations.
- Enter your name and confirmation number.
- Tap on Submit.
Contacting Best Western
If you need help finding your reservation or finding out what went wrong, you can call a Best Western customer service representative for assistance. There are no online customer service contact options, though.
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