HAD THIS CARD FOR OVER * YEARS, TODAY I GET ON MY APP HAD TO RE-ENTER MY ID AND PW. I...

GetHuman-hewettdt's customer service issue with WalMart MoneyCard from August 2020

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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman-hewettdt's own words
HAD THIS CARD FOR OVER * YEARS, TODAY I GET ON MY APP HAD TO RE-ENTER MY ID AND PW. I NEED TO UNSAVE MONEY SO I CAN SPEND MY MONEY, IT TELL ME THAT I MUST REGISTER MY CARD. NOT TRUE AT ALL MY CARD IS REGESTERED. TRIED TO CALL ALL DAY, GOT SOMEONE TO ANSWER COULD NOT UNDERSTAND HER. THEN I GET DISCONNECTED CALL BACK, AND CAN'T GET PAST THE STUPID PROMPTS. **FIX IT: WELL LOOKS AS IF I WILL NEED SOMEONE TO CALL ME OR TEXT ME WITH INFORMATION. I HAVE TO HAVE MY MONEY OUT OF SAVINGS IN ORDER TO BUY GAS TO GET HOME. **PHONE: ***-***-****

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-hewettdt
Aug 5th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5910 others
0 customers following this

Timeline

GetHuman-hewettdt started working on this issue
Aug 5th, 2020 9:57pm
GetHuman-hewettdt indicated the issue is not fixed yet.
Aug 6th, 2020 2:06pm