I received a text message stating that my $**** stimulus direct deposit is being proces...

GetHuman-cindelme's customer service issue with WalMart MoneyCard from May 2020

Help with my WalMart MoneyCard issue
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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman-cindelme's own words
I received a text message stating that my $**** stimulus direct deposit is being processed and will be deposited on April **th but it has not been posted and there is no information about it in my transactions. The account is a family account and the name on the main account for MoneyCard is not the same as the name on the stimulus check. The stimulus check is my girlfriends which is who the additional card is for. Has the deposit been rejected and has it been sent back to the i.r.s.

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-cindelme
May 1st, 2020 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5233 others
0 customers following this

Timeline

GetHuman-cindelme started working on this issue
May 1st, 2020 5:14am
GetHuman-cindelme indicated the issue is not fixed yet.
May 7th, 2020 6:28am