I have * Walmart Visa Giftcards that have not expired. They do not work but they each h...

GetHuman4265830's customer service issue with WalMart MoneyCard from January 2020

Help with my WalMart MoneyCard issue
The issue in GetHuman4265830's own words
I have * Walmart Visa Giftcards that have not expired. They do not work but they each have a balance of $**. I called the number on the back to resolve this issue (***)***-****. Apparently the program has ended. The automated voice said they would refund me and that I just needed wait on the line for a representative. The line then goes dead. I've tried this multiple times and called multiple people. I called the Walmart gift card customer service and they passed me to vanilla gift cards but they said it was an issue that Walmart had to resolve. I just want my refund. Please put me in contact with someone who can help me. Thanks!
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WalMart MoneyCard

Customer service issue
Reported by GetHuman4265830
Jan 18th, 2020 - 2 mos ago
Not resolved
Seen by 5 customers so far
Similar issue to 2808 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman4265830 started working on this issue
Jan 18th 5:21pm
GetHuman4265830 shared this issue with others over email
Jan 18th 5:22pm
GetHuman4265830 indicated the issue is not fixed yet.
Jan 19th 12:31am