I accidentally locked my card on mobile app. It will not unlock, I've tried everything...

GetHuman-skschlin's customer service issue with WalMart MoneyCard from October 2019

Help with my WalMart MoneyCard issue
The issue in GetHuman-skschlin's own words
I accidentally locked my card on mobile app. It will not unlock, I've tried everything customer serv has suggested, it will not open. I am already late on ins payment due to this problem and my rent will be late if it isn't resolved today. I cannot believe they don't have better customer service. There has to be someone who can unlock my card, I need my funds. I have direct deposit and I'm screwed for cash. It should not take * to * days to get an issue resolved. I've called , emailed. still nothing. i am livid

GetHuman-skschlin did not yet indicate what WalMart MoneyCard should do to make this right.

How GetHuman-skschlin fixed the problem

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-skschlin
Oct 16th, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 11826 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-skschlin started working on this issue
Oct 16th, 2019 9:37am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 9:38am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 9:38am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 9:38am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 9:38am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 9:38am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 9:38am
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 1:43pm
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 1:44pm
GetHuman-skschlin indicated the issue is not fixed yet.
Oct 16th, 2019 1:45pm
GetHuman-skschlin confirmed the issue is fixed. Hooray!
Oct 21st, 2019 3:55pm