You sent me my new card. Yet Everytime I try to upload documents, you tell me THEY ARE...
GetHuman-amelvin's customer service issue with WalMart MoneyCard from November 2018
Help with my WalMart MoneyCard issue
First: share to improve GetHuman-amelvin's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-amelvin got the right customer help using our suggestion.
Before contacting them, items GetHuman-amelvin may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Top Tip from another customer
All card issues should be handled by calling the phone number on the back of your card.
The issue in GetHuman-amelvin's own words
You sent me my new card. Yet Everytime I try to upload documents, you tell me THEY ARE NOT LEGIBLE. WE EVEN USED AN iPHONE * and you said it's not good enough! I have been trying to upload and contac you for a month and I keep getting that stupid recording. We UPLOADED ** copies of my drivers license front and back. SO WHAT IF MY HAIR WAS SHORTER ON MY ID. Stop trying to keep me from my $***.** that was supposedly credited back to my card!
GetHuman-amelvin did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman-amelvin fixed the problem
We are waiting for GetHuman-amelvin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.