I have had this card account for years and did not need to log into it but now i need to do to the fact that someone is stealing money off of my card. i need to log into my account can you PLEASE help me change my email and phone number for my online card account

GetHuman1467636's customer service issue with WalMart MoneyCard from November 2018

3 views | 5026 similar | 0 following
Help with my WalMart MoneyCard issue
Did that get it fixed?
Waiting to see if GetHuman1467636 fixed the issue with our suggestion.
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1467636's own words
log into my online card account ... i do not have the same phone number or email that i opened my online account with so i cannot receive the code that they or trying to send me to get into my online account. I need them to update my info so i can get into my account, I have a new email and phone number and i can tell them the old email and phone number that is on the account.
i have changed phone numbers and i have a different email address so when they send me the code to log in i can not get it that is why i need this info changed on my account
I want them to help me log into my existing money card account by changing my email and phone number to the correct information so i can receive the code they are sending me
because i have had this card for years. It is the only money card i use. i do all my money transactions eith this card. I am a loyal customer
ive already tried logging in . I have my account logg in info but i do not have the same phone number or email that they or sending the security code to
How GetHuman1467636 fixed the problem

We are waiting for GetHuman1467636 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WalMart MoneyCard's attention and get better help faster. Tap below to get started.
Having WalMart MoneyCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1467636 fixes it.
This email address isn't valid

WalMart MoneyCard

walmart money card
Customer service issue
Reported by GetHuman1467636
Nov 1st, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 5026 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman1467636 started working on this issue
Nov 1st, 2018 11:04pm
GetHuman1467636 indicated the issue is not fixed yet.
Nov 1st, 2018 11:04pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies