I called and ask the lady about a transaction that was on my card all I needed was the...

GetHuman-s_calcot's customer service issue with WalMart MoneyCard from October 2018

Help with my WalMart MoneyCard issue
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-s_calcot's own words
I called and ask the lady about a transaction that was on my card all I needed was the contact information but she mistook everything and said she was going to have to lock my account even after I told her several times not too then finally I said don't like my account I'm the account holder your employee it's my money leave it alone but she still like my account and not only is my account locked my new cards are locked and that is my primary and only source of money and I need it today because I am out of state with my kids
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-s_calcot
Oct 17th, 2018 - a mon ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 5 customers so far
Similar issue to 4428 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-s_calcot started working on this issue
Oct 17th 6:32pm
GetHuman-s_calcot indicated the issue is not fixed yet.
Oct 18th 6:39pm
GetHuman-s_calcot indicated the issue is not fixed yet.
Oct 18th 6:41pm