Definitely deserves ** ZERO'S This has been a complete nightmare. I had a transaction d...

GetHuman-robkimb's customer service issue with WalMart MoneyCard from October 2018

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The issue in GetHuman-robkimb's own words
Definitely deserves ** ZERO'S This has been a complete nightmare. I had a transaction deducted from my account on *******. I filed a disputed as instructed and the represented told me it would take ** business day to resolve the dispute. I called on the **th business day and received another date of ** days to resolve the issue. At that point I closed the account today I found out the company sent the money back I went to log into the prepaid account and there it was just sitting there since the *th October. I call the customer service line and they stated the only way to receive my money is for them to send it by mail in a check form which will take another ** days. In which I check the website this morning and was still lied too regarding my refund. Stay far away I have now consulted a consumer fraud attorney and will proceed with damages if not resolved within the next ** hours. I've filed a complaint with consumer affairs, BBB, FDIC and I will continue to file on every site until my money is released.

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-robkimb
Oct 15th, 2018 - 4 years ago
Fixed
Seen by 19 customers so far
Similar issue to 4374 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-robkimb started working on this issue
Oct 15th, 2018 5:48pm
GetHuman-robkimb indicated the issue is not fixed yet.
Oct 15th, 2018 5:48pm