My current card was cancelled and I want to check the status and balance on the card yo...

GetHuman-kylerkp's customer service issue with WalMart MoneyCard from October 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-kylerkp's own words
My current card was cancelled and I want to check the status and balance on the card you all are sending. I got paid today and I have bills to pay! Was the card sent? Is there any way I call contact someone because every time I call the number on the back of my card, it says the account is blocked. What do I do?
GetHuman-kylerkp did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-kylerkp
Oct 12th, 2018 - 8d ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 3 customers so far
Similar issue to 4305 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-kylerkp started working on this issue
Oct 12th 6:33pm
GetHuman-kylerkp indicated the issue is not fixed yet.
Oct 12th 6:37pm