Closed out my account and the man said he would send me a check for the remaining balan...

GetHuman1185874's customer service issue with WalMart MoneyCard from September 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman1185874's own words
Closed out my account and the man said he would send me a check for the remaining balance.*I have been waiting on it for a month and still have not shone up.*I have called to check the status * times and each time the date keeps changing. We are needing this money to pay for bills. Please make sure the people you hire is doing their job correctly.
For them to make sure my money get to my address this time through Fedex ** hour delivery.
I have an issue with WalMart MoneyCard too
How GetHuman1185874 fixed the problem
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WalMart MoneyCard

Customer service issue
Reported by GetHuman1185874
Sep 23rd, 2018 - 3 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 7 customers so far
Similar issue to 3822 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman1185874 started working on this issue
Sep 23rd 2:09am
GetHuman1185874 indicated the issue is not fixed yet.
Sep 24th 3:33am
GetHuman1185874 indicated the issue is not fixed yet.
Sep 24th 3:45am