I would like my money to be out of my account and my account to be completely closed. I...

GetHuman-crisilya's customer service issue with WalMart MoneyCard from September 2018

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Help with my WalMart MoneyCard issue
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The issue in GetHuman-crisilya's own words
Get my account unblocked ... I would like my money to be out of my account and my account to be completely closed. I’ve been inconvienced for almost two weeks and when asked to speak to a supervisor no one was available. I’ve already submitted documents once and I was told the upload was successful. I don’t want to send my Identification twice.
They could’ve asked me my security questions or things no one else could’ve known. I’m still not understanding why I need to send you my picture ID. If a stranger could have access to my social or even my account, what does my ID change?!

GetHuman-crisilya did not yet indicate what WalMart MoneyCard should do to make this right.

I’ve been with MoneyCard for * years and this is the first time I’ve ever had this problem yet the only thing they can do is offer a call back FURTHER inconveniencing me.
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WalMart MoneyCard

Walmart MoneyCard
Customer service issue
Reported by GetHuman-crisilya
Sep 15th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 3672 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-crisilya started working on this issue
Sep 15th, 2018 7:56pm
GetHuman-crisilya indicated the issue is not fixed yet.
Sep 15th, 2018 7:56pm

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