My name is William. My money card never arrived. I can't get through the automated syst...

GetHuman-sculleyw's customer service issue with WalMart MoneyCard from July 2018

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The issue in GetHuman-sculleyw's own words
My name is William. My money card never arrived. I can't get through the automated system and need to talk to a customer representative for green dot bank or walmart money card. I have funds being held in the account and need a new card issued. I don't have the number for the card, but when I put in the ss number it won't register. I've been told I have * cards on file, but they can't find my information. I've been disconnected, sent back to the system, and I'm needing intervention. If my card won't be sent then then money is being held illegally and I'll have to take other steps to investigate the matter and possibly litigate for stolen funds.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-sculleyw
Jul 31st, 2018 - 9 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 1 customer so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
GetHuman-sculleyw started working on this issue
Jul 31st, 2018 12:21am