I recieved my new card and i went online to activate it and i entered the lat * of my s...

GetHuman-julieoir's customer service issue with WalMart MoneyCard from June 2018

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To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman-julieoir's own words:
I recieved my new card and i went online to activate it and i entered the lat * of my social with * *'s switched around and it locked me out of my card. I have been trying to download pictures of my ID but it wont accept the pictures i have taken. I am a honorably discharged disabled vet and i rely on this for the check from the VA. I am beside myself with what to do or how to handle this i need to speak to someone i have PTSD and am going thru it with this issue. Can someone please take the block off my card.
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-julieoir
Jun 26th, 2018 - 2 mons ago
I have an issue with WalMart MoneyCard too
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-julieoir started working on this issue
Jun 26th 1:52am
GetHuman-julieoir shared this issue with friends on Facebook
Jun 26th 1:52am