Before contacting them, items GetHuman484251 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman484251's own words
I had a hold or pending balance released from a hotel on the *th of June and still showing as pending and I can not get my money till the **th I am told the user agreement says they release pending holds as soon as it's settled and the hotel says they do not have my money to call my card, so the user agreement does not say my card will hold for ** days the hotel has released it who can I talk to about the terms in user agreement because I have never heard this I go to this hotel and used my card many times and always got my money soon as it was released never hold for ** days
GetHuman484251 did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman484251 fixed the problem
We are waiting for GetHuman484251 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.