I keep getting that my account is blocked and I can't get into it. I've called customer...

GetHuman-tymooky's customer service issue with WalMart MoneyCard from June 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-tymooky's own words
Use my card and check my balance ... I keep getting that my account is blocked and I can't get into it. I've called customer service and it doesn't work I have uploaded documents ** times now and it's not working and I can't get ahold of anybody for * weeks now
Ive been blocked and tried loading documents and its been ongoing and is STILL ongoing. Wound up getting new card because there is NO CUSTOMER SERVICE OPTION. You call the walmart money card number and they ask for last * digits of card and last * digits of ssn there is no other options. You cannot go passed that because it says my documents, that were perfect according to their guidelines, we're "illegible".
Giving me the option to speak to somebody and maybe email my documents instead of the upload that so obviously doesnt work.
Years. Ive been a customer for Years. Upgraded to gold MasterCard.
There is no other way to fix this issue since there is absolutely no customer service option available
I have an issue with WalMart MoneyCard too
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WalMart MoneyCard

walmart money card
Customer service issue
Reported by GetHuman-tymooky
Jun 13th, 2018 - 9 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 7 customers so far
Similar issue to 1158 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-tymooky started working on this issue
Jun 13th, 2018 6:40pm
GetHuman-tymooky shared this issue with friends on Facebook
Jun 13th, 2018 6:40pm
GetHuman-tymooky indicated the issue is not fixed yet.
Jun 21st, 2018 5:51pm
GetHuman-tymooky indicated the issue is not fixed yet.
Jun 21st, 2018 5:55pm
GetHuman-tymooky indicated the issue is not fixed yet.
Jun 21st, 2018 5:57pm