To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman-tamarsha's own words:
The problem I ran into: My daughter activated my Walmart money card with her information now I can’t use it to pay my bills
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
Help with my WalMart MoneyCard issue
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