I have been ask to submit id verification, and i have submitted it twice, gave me a...

GetHuman-pinalesr's customer service issue with WalMart MoneyCard from May 2018

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The issue in GetHuman-pinalesr's own words
I have been ask to submit id verification, and i have submitted it twice, gave me a reallt hard time, it keeps saying documents not eligeble when the pictures look perfet to me, there no way yall cant read the the information on it. I am very unhappy with the sevice and am to the point i want to cancel my card and get a check for my funds on it. And it wont even let me cancel it. So yall need to fix this or just cancel the card and send me my money
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-pinalesr
May 10th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 13 customers so far
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Timeline
GetHuman-pinalesr started working on this issue
May 10th, 2018 4:32pm