Before contacting them, items GetHuman-pinalesr may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman-pinalesr's own words
I have been ask to submit id verification, and i have submitted it twice, gave me a reallt hard time, it keeps saying documents not eligeble when the pictures look perfet to me, there no way yall cant read the the information on it. I am very unhappy with the sevice and am to the point i want to cancel my card and get a check for my funds on it. And it wont even let me cancel it. So yall need to fix this or just cancel the card and send me my money
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