Before contacting them, items GetHuman-dedekare may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-dedekare's own words
On **** my card was used in California for a little under $**. I got a new card days later and days later it has been used again in California for very close to $***.**. I would have liked someone to tell me how this is possible when my card never left my hands. I also want to know if it's safe to use a new card ever again. I'm doing the dispute proceedure but feel very disturbed, invaded and in the dark.
GetHuman-dedekare did not yet indicate what WalMart MoneyCard should do to make this right.
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