My money card was stolen and I reported it stolen but along with the card was my wallet...

GetHuman-fisht's complaint issue with WalMart MoneyCard from April 2018

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The issue in GetHuman-fisht's own words
My money card was stolen and I reported it stolen but along with the card was my wallet which had my Social Security number my ID and I’ve got a replacement card but I can’t talk to a live person to know my balance or anything nobody will help me with this I’ve called and called and called it’s making me crazy they just keep hanging up on me this has a lot of money on it or did I reported this card lost or stolen within an hour but for some reason I’ve been calling all day I got through one time and was hung up on this is ridiculous
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WalMart MoneyCard

complaint issue
Reported by GetHuman-fisht
Apr 28th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 7 customers so far
Similar issue to 11831 others
1 customer following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-fisht started working on this issue
Apr 28th, 2018 5:11am