I had everything connected and a voice came over the phone and they said ''check if you...
GetHuman793762's customer service issue with Vonage from June 2018
Help with my Vonage issue
First: share to improve GetHuman793762's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman793762's next move: talk to Vonage when they open (we'll send a note).
Vonage's call center is closed now. We will text or email GetHuman793762 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman793762 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman793762 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman793762's own words
I had everything connected and a voice came over the phone and they said ''check if your internet is down'.My internet is not down .It is up and running
GetHuman793762 did not yet indicate what Vonage should do to make this right.
I have an issue with Vonage too
How GetHuman793762 fixed the problem
We are waiting for GetHuman793762 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.