Our virgin boxes are not outputting to the TV. No signal whatsoever.**We had a storm a...
GetHuman985441's customer service issue with Virgin Media from August 2018
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The issue in GetHuman985441's own words
Our virgin boxes are not outputting to the TV. No signal whatsoever.**We had a storm a few weeks ago that knocked out all our TVs and have only now just replaced them, we couldn't test the virgin boxes until today. Nothing. The green lights come on as usual but no signal from the HDMI leads. We have phoned up and our service has been tested however trying to get through to a human being is a near impossible task.
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