My name is Joshua Humphrey. I am a new customer with Verizon. I established a username...

GetHuman1816261's customer service issue with Verizon from December 2018

7 views | 3750 similar | 0 following
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The issue in GetHuman1816261's own words
My name is Joshua Humphrey. I am a new customer with Verizon. I established a username and password on a secure website with Verizon. I was in the process of purchasing a new phone. I was unaware that Verizon was charging me. That is not the problem. I had a credit check and spoke to separate fraud representatives. I provided my driver's license for authorization to complete my order. The order expired. I chatted with a representative last night and he said a representative would reach out to me within ** hours. I understand they are busy however I simply wanted to purchase a phone with a payment plan and have it in time for Christmas. Please help me. The application number is *********. *My email address is ******@***.com and my cell phone number is ***-***-****.

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Verizon

Customer service issue
Reported by GetHuman1816261
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3750 others
0 customers following this

Timeline

GetHuman1816261 started working on this issue
Dec 23rd, 2018 1:17am