Pd for service and is active but due to defective smartphone im unable to use it. I want my service contected with my * G flip phone that i was using before

GetHuman1170198's customer service issue with Verizon from September 2018

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The issue in GetHuman1170198's own words
I bought the motoE * which stated it was a Verizon phone at the first of the month from a family dollar. And a ** card for my service however I. Had to return the phone, it was seriously defected. I have a backup flip phone by verizon I was using before I went to smartphone. I Had paid for unlimited talk and text. And * gigs of data I used my * g of data. I am a verizon customer I'm disabled and in need of a phone.. Can I get my service that is active transferred. From a phone I returned to my back up flip phone ??? Jeneen beard I can be reached at ***-***-**** thank you
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Customer service issue
Reported by GetHuman1170198
Sep 20th, 2018 - 6 mons ago
I have an issue with Verizon too
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman1170198 started working on this issue
Sep 20th, 2018 12:23pm