Pd for service and is active but due to defective smartphone im unable to use it. I want my service contected with my * G flip phone that i was using before

GetHuman1170198's customer service issue with Verizon from September 2018

10 views
 | 
1736 similar
 | 
0 following
Help with my Verizon issue
First: share to improve GetHuman1170198's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Verizon help.
The issue in GetHuman1170198's own words
I bought the motoE * which stated it was a Verizon phone at the first of the month from a family dollar. And a ** card for my service however I. Had to return the phone, it was seriously defected. I have a backup flip phone by verizon I was using before I went to smartphone. I Had paid for unlimited talk and text. And * gigs of data I used my * g of data. I am a verizon customer I'm disabled and in need of a phone.. Can I get my service that is active transferred. From a phone I returned to my back up flip phone ??? Jeneen beard I can be reached at ***-***-**** thank you
GetHuman1170198 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman1170198 fixed the problem
We are waiting for GetHuman1170198 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon email you?
This email address isn't valid
Follow this issue
See how GetHuman1170198 fixes it.
This email address isn't valid

Verizon

Customer service issue
Reported by GetHuman1170198
Sep 20th, 2018 - 6 mons ago
I have an issue with Verizon too
Not resolved
Seen by 10 customers so far
Similar issue to 1736 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1170198 started working on this issue
Sep 20th, 2018 12:23pm