trying put minutes on phone with verizon reuse card

GetHuman4921499's Pay Bill issue with Verizon Wireless Prepay from June 2020

Help with my Verizon Wireless Prepay issue
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The issue in GetHuman4921499's own words
add minutes to cell out of minutes ... prepaid moto g* play ********** apps not recognizing cell number and cant add money with verizon reuse card pin * *** *** **** $**
verizon not recognizing my cell number
fix account load minutes i purchased
been a customer for years
phone calls apps on cell and internet after hours have passed still not recognizing my cell that settings on phone say is active and connected to verizon
How GetHuman4921499 fixed the problem

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How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
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Verizon Wireless Prepay

verizon $**-$*** reuse card
Pay Bill issue
Reported by GetHuman4921499
Jun 7th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 646 others
0 customers following this

Timeline

GetHuman4921499 started working on this issue
Jun 7th 1:19am