Verizon FIOS is no longer capable of providing TV service with single channel (one way...

GetHuman-allinost's customer service issue with Verizon FiOS from January 2019

3694 similar
0 following
Help with my Verizon FiOS issue
Next: our robot will wait on hold for GetHuman-allinost to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-allinost's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-allinost may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-allinost's own words
Verizon FIOS is no longer capable of providing TV service with single channel (one way) cable cards. TV only uses single channel cable card not Mcard.*Terminated service because of this issue. Final bill reflects $** termination fee which is unreasonable due to Verizon's change in service. Technical support on site confirmed the situation and advised single channel cable cards were no longer supported. I want the fee to be waived. Phone contact with billing could not address issue. Need supervisor contact.
GetHuman-allinost did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-allinost fixed the problem
We are waiting for GetHuman-allinost to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon FiOS email you?
This email address isn't valid
Follow this issue
See how GetHuman-allinost fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman-allinost
Jan 7th, 2019 - a mon ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 3 customers so far
Similar issue to 3694 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-allinost started working on this issue
Jan 7th 3:05pm