Verizon FIOS is no longer capable of providing TV service with single channel (one way...

GetHuman-allinost's customer service issue with Verizon FiOS from January 2019

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The issue in GetHuman-allinost's own words
Verizon FIOS is no longer capable of providing TV service with single channel (one way) cable cards. TV only uses single channel cable card not Mcard.*Terminated service because of this issue. Final bill reflects $** termination fee which is unreasonable due to Verizon's change in service. Technical support on site confirmed the situation and advised single channel cable cards were no longer supported. I want the fee to be waived. Phone contact with billing could not address issue. Need supervisor contact.
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Verizon FiOS

Customer service issue
Reported by GetHuman-allinost
Jan 7th, 2019 - a mon ago
I have an issue with Verizon FiOS too
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Seen by 3 customers so far
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Timeline
GetHuman-allinost started working on this issue
Jan 7th 3:05pm